NCS/NetCom was merged fully into UTS as of November 2008.
• Manager of the UTS Architecture Group (Infrastructure Division).
  • Directly manage a team of 7 data architects, engineers, and security analysts.
  • Reporting directly to the Director of Infrastructure (UTS).
  • Work with the managers of voice & data engineering to implement new technologies at Emory.
    • Request resources for the implementation of new technologies.
    • Provide peer-based training, documentation, & high-level expertise to the engineering group.

• Manager of the Architecture/R&D Group.
  • Directly manage a team of 5 voice & data architects & engineers.
  • Reporting directly to the Director of Architecture & Engineering.
  • Work with the Manager of Voice/Data Engineering to implement new technologies at Emory.
    • Request resources for the implementation of new technologies.
    • Provide peer-based training, documentation, & high-level expertise to the engineering group.
  • Retained many duties of Communications Architect for data networking.
    • NetCom reorganized in 2006.
    • Architecture was left with an overloaded director and no internal group leadership.
    • The new Director of Architecture & Engineering wanted a technical manager leading a team of focused technical experts.
    • In the summer of 2006 I began organizing the group unofficially.
    • In the fall of 2006 I was asked to officially lead the group as team leader.
    • In the spring of 2007 I was promoted and given the title of Manager, Architecture/R&D.
• Participating in the job hiring process within NetCom.
  • Participated in the resume review, interview, and selection of a new Manager of Voice/Data Engineering.
    • This committee found and recommended 2 candidates. Both candidates were hired for positions with NetCom.
  • Participated in the recruitment of 2 former engineers for the engineering group. Both have returned to NetCom.
• Wrote new job descriptions for Engineer and Architect level positions.
  • Worked with NetCom HR and the Director of Architecture & Engineering to better understand their goals.
  • Worked with NetCom staff to address concerns they had with current job descriptions.
  • Redefined Network Engineer I position as an entry-level job.
    • Defined minimum requirements, maximum head count, requirements for skill development, and expected timetable for advancement.
  • Redefined Network Engineer II position by clearly defining required and desired skills.
    • Job descriptions were written to recognize converging voice and data skill sets without favoring either group.
    • Clear expectations, training avenues, and areas for personal development were defined for this position.
  • Defined new Network Engineer III position with minimum requirements and guidelines for head count.
    • Created a salaried position within the engineering group for highest level expert engineers.
    • Removed the need for 'specialty' titles by recognizing engineers with numerous areas of expertise.
    • Defined 'areas of expertise' to flexibly allow the creation of new Network Engineer III positions as required by NetCom.
    • Formalized skill matrix as a tool to define the necessary size of engineering staff in the engineering group.
• Created an Architect level position that focuses on troubleshooting network applications.
  • This resource works closely with other IT organizations within Emory.
  • Some are network issues. Some are server issues. We do not stop until the issue is identified.
  • We do not place blame on our customers. We work with them and educate them whenever possible.
  • This position has resolved several VoIP issues for NetCom.
  • This position identified root-cause problems with the Mac client for Exchange.
    • CPU and other resource issues were identified and the problem was accepted as a bug by Microsoft.
  • Problems with Blackboard were determined to be nothing more than misunderstood test tool output.
    • The resource spent time with the IT admin to learn, document, and train the admin in the proper use of the tool.
    • They then jointly ran 3 series of tests with the tool and determined that the network was functioning properly.
• Participating in the Single Voice Platform (SVP) project at Emory.
• Participating in the virtual firewall project at Emory.
  • Redesigning OSPF implementation at Emory to compensate for Juniper Netscreen limitations.
• Participating in the implementation of multicast standards at Emory.
  • Architecting network solutions for routing multicast on the Emory network.
  • Participating in cross-functional team meetings and documentation review.
• Working with other Emory IT groups to improve communications/relationships.
  • Working with Healthcare IS (HCIS) to make presentations and answer questions regarding network changes.
  • Working with AAIT to schedule, improve notification before, and expand testing after network changes.

• Assumed role of Team Leader, Architecture (September 2006).
  • NetCom reorganized in 2006.
  • Architecture was left with an overloaded director and no internal group leadership.
  • In the summer of 2006 I began organizing the group unofficially.
  • In the fall of 2006 I was asked to officially lead the group as team leader.
• Member of the Architecture Group.
  • Emory University merged 2 data and 3 telco groups to create Network Communications.
  • Continued most duties of Emory Healthcare Network Architect.
  • Primarily focused on data networking and network security related issues.
• Wrote data networking standards documents for NetCom consolidation.
  • IP Routing standards: OSPF, BGP, policies on static routes and nonroutable addresses.
  • Equipment standards: selection, configuration, and operational issues.
  • Network numbering & segmentation.
    • Standards for assigning/sizing subnets.
    • Segment types (end-user, network servers, core networks).
    • Standard numbering for NetCom gear placement.
• Architected university wireless solution (winter 2001).
  • This solution was not implemented due to security concerns I raised.
• Architected university wireless solution (spring 2003).
  • Evaluated wireless vendors Airspace, Cisco, and Colubris.
  • Selected Colubris and influenced product development/features.
  • Worked with Airwave on requirements to fully manage a Colubris environment.
• Participated in the Emory DWDM Metro-Area Fiber Ring project.
  • Team member evaluating Cisco, Movaz, and Nortel DWDM offerings.
  • Team selected Movaz RAYexpress for Emory DWDM fiber ring.
  • Trained to configure and troubleshoot Movaz gear.
  • Installed and configured RAYtracer management server.
• Architected core routing solution (spring 2002).
  • Evaluated routing vendors Avaya, Cisco, Extreme, Foundry, and Nortel.
  • Used criteria to narrow field to Cisco and Foundry.
  • Extensively tested gear and worked with both vendors.
  • Selected Foundry BigIron to replace older Nortel and Cisco core routers.
• Architected virtual core routing solution (winter 2005).
  • Evaluated routing vendors Cisco, Extreme, Force-10, Foundry, Juniper, and Nortel.
  • Used criteria to narrow field to Cisco, Extreme, and Foundry.
  • Extensively tested gear and worked with finalist vendors.
  • Selected Foundry IMR640 to virtualize parallel Emory networks.
  • Foundry later replaced the IMR640 routers with MLX16 routers.
• Led project to build a usable lab environment for network testing.
  • Cleaned out space, ordered workstations & servers.
  • Allocated network gear from spare inventory for test environment.
  • All gear in the test lab is available as emergency spares.
  • Implemented VMware servers to expand the lab's ability to support test servers.
  • Set precedent for ordering test lab gear that can be dual justified as spares.
• Transitioned healthcare network website to NetCom.
  • Rewrote key parts of the website to use PHP with a MySQL backend.
  • System and website administrator for technical users website.
  • Setup server and access for administrators of Intranet website.
  • Wrote a 'dynamic switch system' in PHP and expect.
    • Allows select users to reconfigure VLANs through a web interface.
• Started project to reduce NetCom server costs.
  • Replaced SGI servers with commodity based Intel/Linux servers.
• Transitioned firewall duties to NetCom security team.
• Implemented Linux email server for NetCom.
  • Setup SMTP, IMAP/IMAPS, and POP3/POP3S.
  • Installed, configured, upgraded TrendMicro VirusWall.
  • Installed and configured HTTP/HTTPS and Squirrelmail.
• Expert with Cisco routing and switching products.
• Expert with Foundry routing and switching products.

• Primary network architect and administrator for Emory Healthcare.
  • Selected all router, switch, and hub solutions
    • Initial unscalable network design by IBM: flat hub network
  • Assigned and managed subnets for a class "B" IP network
  • Assigned and managed IPX and AppleTalk network numbers and names
• Primary internal network hardware and software R&D.
  • Selected CheckPoint FireWall-1 on AIX4 as Emory Healthcare's firewall
  • Implemented CRMs (Cisco Routing Modules) in Cabletron hubs to segment network
  • Selected Cisco 4000 and AGS+ routers to replace CRM deployment
  • Selected Catalyst 5000 switches (running CatOS 1.0) to replace Cabletron hubs
    • Diagnosed spanning tree bug in CatOS 1.0 - disabled STP network-wide
  • Selected Cisco 7500 routers to replace AGS+ platform
    • Diagnosed VIP-based fast ethernet microcode bug
  • Selected Cisco Lightstream 2020 to connect core router links
    • Diagnosed numerous system and FDDI-related bugs
    • Eventually required Cisco to replace buggy switches with Catalyst 5500s
  • Selected Cisco Lightstream 1010 and Cisco/Kalpana ATM solution
    • Diagnosed numerous ATM bugs in the Kalpana implementation
    • Eventually required Cisco to replace ATM modules with fast ethernet
  • Selected Cisco Catalyst 8540 to replace Cisco 7500 routers
    • Only for local-area high-speed connectivity
    • Cisco 7500 routers serviced WAN links until 2005, outliving the 8540
• Primary internal Internet expert for Emory Healthcare Information Services.
  • Secured and administered class "B" IP network for Emory Healthcare
  • Registered and administered numerous DNS domains for Emory Healthcare
  • Trained DNS administrators in IS and end-user departments
  • Primary Emory Healthcare administrative, technical, and zone contact for the Internet
• Worked to improve Emory Healthcare's network security.
  • Installed, customized, and administered CheckPoint FireWall-1 on AIX 4.3
  • CheckPoint management clients installed on WinNT4 and Win2K
  • Converted all unix server access from telnet to SSH
  • Initial implementation of SSH for router access
• Implemented network management for Emory Healthcare.
  • Installed and administered CiscoWorks2000 on AIX 4.2
  • Wrote and administered system/device uptime monitors - C and shell scripts
  • Installed, customized, and administered MRTG 2.8.8 on IRIX 6.5
    • Wrote Cisco AS5200 modem utilization interface - shell scripts
  • Installed, customized, and administered Tivoli NetView 5.1 on AIX 4.2
    • Extended NetView functionality via shell scripts and C programming
  • Installed, customized, and administered Cabletron Spectrum 2.0r1 - 4.0r3
    • Server software installed on SunOS 4.1 and IRIX
    • Graph clients installed on SunOS, IRIX, AIX, WinNT4
    • Developed custom Spectrum models for Chameleon PC and Axis Print Server
  • Installed and administered HP LanView in a Windows PC environment
• Primary unix workstation/server internal support for Technical Services.
  • Primarily RedHat i386/sparc Linux, IRIX 5.2-6.5, and AIX 3-4.3
  • Familiar with SunOS 4.1
  • Some experience with Ultrix and HP/ux
  • Installed and administered Apache Web Server 1.3.x on Linux & IRIX
  • Managed system services and web site content for WAN intranet server
  • Widely deployed SSH (secure shell) and Samba (Windows file & print)
  • Installed and administered primary SMTP (sendmail) and DNS servers
• Expert with network routing protocols
  • IPv4: mostly OSPF and BGP
  • IPX: mostly NLSP with some RIP/SAP
  • AppleTalk: mostly RTMP with some EIGRP
• Expertise with a wide variety of network hardware and software
  • Expert with Cisco IOS software and hardware (routers and switches).
  • High levels of expertise with Network General Sniffers (Fast Ethernet, FDDI, Ethernet).
  • Experienced with Cisco, Xylogics, Telebit, Hayes, and US Robotics remote access products.
  • Basic understanding of Adtran ISDN, Digital Link, and VeriLink CSU/DSU equipment.
• Selected IP and X-windows software suites for Windows platforms.
  • Win3.1/Win95/WinNT: Netmanage Chameleon and Hummingbird eXceed
• Trained PC support, help desk, and training staff
  • IP and X-windows for DOS, Windows, and Unix workstations
• Familiar with Microsoft Win9x/NT4/Win2K and Novell 3/4 servers.
• Basic understanding of Mac/OS, Mac/TCP, and Mac/X.
• Brief career path summary follows.
  • Equipment Maintenance Specialist (December 1988)
  • Network Operator II (May 1989)
  • Acting Supervisor, Network Operations (~1 year)
  • Network Analyst I (transferred to Communications)
  • Network Analyst II
  • Network Engineer II (reclassification)
  • Network Engineer III
  • Lead Network Engineer (position created for me, April 1996)
  • Network Architect (position created for me, January 1998)

Historical Footnote: mind.org originally ran Fortress BBS software (written in C). I was the maintainer of the Fortress codebase. Fortress was derived from STadel and Citadel-86 BBS code.

mind.org was converted to a private network in February of 1996.

As I began working with more advanced dynamic websites I realized that raw HTML and even SHTML just weren't enough to accomplish what I had in mind. I finally switched to PHP for most of my website work as it was both standards based and similar enough to C that I could pick it up easily. MySQL was the natural choice for storing data I needed to access with PHP. Over time I've developed a good working knowledge of SQL in general and MySQL in particular.

• Data Processing Fundamentals
  • Computer Operations
  • Intro to hardware & operating systems
  • Interactive systems & communications
  • RPG II/III programming
  • IBM VM/CMS, DOS, OS, MVS
• Overall Final Average: 94%